• Military Enrollment Specialist

    Location US-AZ-Phoenix
    Job ID
    Chamberlain College of Nursing
    Employment Type
    Regular Full-Time
    FLSA Status
  • Opportunity at a Glance

    Chamberlain College of Nursing; The Phoenix location is experiencing continued growth, and we are looking to add a colleague to our Military Enrollment Specialist admissions team. This is a call center environment.


    Are you curious about people and finding out about their goals and motivations in life?  Do you believe that continuing education can positively impact a person’s life? Are you good at creating relationships, listening, and helping others reach their education and career goals?  Do you enjoy working in a team atmosphere, while also having accountability for your own accomplishments? 


    If you answered “Yes” to these questions, and have prior experience in recruitment, marketing, client services or consulting, the admissions advisor role might be the career for you!  Our admissions advisors are the first point of contact for prospective students, so we are looking for engaging, warm, enthusiastic people who will quickly create meaningful relationships. We hire colleagues who are passionate about the value of higher education, and who want to help our students take the first step in continuing their education. 



    The role of the Military Enrollment Specialist is to reach out to individuals via phone, take incoming calls and place outbound calls to prospective students in a call center team environment. 

    • Military Enrollment Specialists interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs.
    • During the interview advisors present information about the benefits of education and CCN, tailoring their message to the student’s needs, motivation, and career goals.
    • Once prospective students decide to enroll, advisors guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
    • By networking and building relationships with their students, admissions advisors identify and contact other prospective students.
    • Completes certification process and associated training to develop broad Admissions knowledge
    • Applies TEACH Values in the completion of all job assignments
    • Networks and develops professional relationships to generate personally-developed inquiries
    • Provides excellent customer service to students through application and enrollment process
    • Screens potential student applicants by phone and sets campus interviews
    • Assesses future students to ensure they have the potential, traits, characteristics, qualifications and financial wherewithal to be enrolled through graduation
    • Conducts personal interviews to qualify candidates and to explain academic programs
    • Advises students in program selection, test counseling, registration, etc.
    • Provides general customer service to students from enrollment through graduation
    • Adheres to laws and regulations governing student recruitment activities as well as Adtalem's Code of Business Conduct and Ethics
    • Completes other duties as assigned.


    Successful Military Enrollment Specialists will:

    • Associate's degree required. Bachelor's degree preferred
    • Have Former Active Military Duty which is Highly Preferred
    • Have previous admissions experience which is helpful but not required
    • Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship.
    • Possess the skills needed to craft well-written, compelling messages to our students and fellow colleagues.
    • Have the desire to work with a team, and toward the team’s goals, while also working independently and being internally motivated

    We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

    Who We Are

    Chamberlain University is a rapidly-expanding university rich with opportunities for growth and offering competitive wages and benefits. If you enjoy being a part of an exciting team and working in a collaborative, dynamic environment, then Chamberlain University might be right for you.

    Through Chamberlain Care®, we believe in taking care of those who take care of others. We offer a wide range of benefits that are intended to meet the diverse needs of our colleagues. Whether it's advancing your career, maintaining a healthy lifestyle or saving for retirement, our comprehensive benefit offerings can help you reach your goals.

    As an educational organization, we also support and encourage colleagues to further their educations by offering tuition assistance and seminars through our Leadership Development Center.

    If you are ready to join an institution like ours, we welcome you to apply.


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